Frequently Asked Questions
Everything you need to know about your Alvin's Island shopping experience.
What is the Alvin's Island return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that swimwear must have the hygiene liner intact to be eligible for a refund.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beach gear sooner.
Do you offer international shipping?
Yes, Alvin's Island ships worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days depending on customs processing.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine the best size for me?
Each product page includes a detailed size chart. Since we carry various surf and beach brands, we recommend checking the specific measurements for each item to ensure the perfect fit.